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Love begins by taking care of the closest ones-the ones at home.

In 1967, St Monica’s opened and accommodated 120 elderly lady residents.

Welcome to our WEBSITE!

 

Links

1. Health Information and Quality Authority (HIQA) www.hiqa.ie

2. Health Services Executive (HSE) www.hse.ie

3. Nursing Home Ireland (NHI) www.nhi.ie

4. An Board Altranais (Nursing Board) www.nursingboard.ie

5. SONAS APC (Sonas Activating Potential for Communication) www.sonasapc.ie

6. The Office of the Ombudsman www.ombudsman.ie

Complaint Procedure and the Ombudsman

If you have complained to us and you're not satisfied with our decision on your complaint it is open to you to contact the Office of the Ombudsman. The Ombudsman provides an impartial, independent and free service. By law the Ombudsman can examine complaints about any of our administrative actions or precedures as well as delays or inactions in our dealings with you. The Ombudsman's remit relates to complaints about actions which occur on or after 24 August 2015. The Ombudsman cannot examine complaints about actions which ccured before that date with the exception of complaints from residents eligible to complain under "Your Service Your Say" (Residents whose place is provided under a contract with the HSE).

Contact details are as follows:

THE OFFICE OF THE OMBUDSMAN
18 Lower Leesons Street
Dublin 2

Phone : LoCall 1890 22 30 30 or (01) 639 5600

Email: ombudsman@ombudsman.gov.ie

You can also make a complaint online using the online complaints form www.ombudsman.ie

 

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Kathleen Mullaly

Coming in to St. Monica's has been one best decisions I have made about my life, I love it here.

 

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Mairin Murphy

When I came to St. Monica's in March 2007 I was struck by it's warm, homely atmosphere.

 

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Patrick Dowling

You wouldn't get anywhere else like it. St. Monica's provides a very good service, the only problem is I haven't found a woman yet.

 

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